Privacy Policy

At Velour Code, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and safeguarded when you visit our website.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you visit, register, or place an order on our website, we may collect personal information including:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment details
• Any other information you provide while using our services

When We Collect Information

We collect information when you:

• Create an account
• Place an order
• Subscribe to newsletters or updates
• Contact customer support
• Submit reviews or feedback
• Browse or interact with our website

How We Use Your Information

Your information may be used to:

• Process and manage your orders
• Deliver products and provide shipping updates
• Respond to customer service requests
• Improve your shopping experience
• Personalize website content and product recommendations
• Send promotional emails, updates, and notifications
• Request reviews and feedback about our products or services
• Prevent fraud and maintain website security

Protection of Your Information

Velour Code takes appropriate security measures to protect your personal data. We use secure technologies, including SSL (Secure Socket Layer) encryption, to ensure that your sensitive information is transmitted safely.

We do not sell, trade, or share your personal information with third parties except where necessary to provide our services or comply with legal obligations.

Data Retention

We retain your personal information only for as long as necessary to provide our services, fulfill orders, comply with legal requirements, and resolve disputes. Once the information is no longer required, it is securely deleted.

Cookies

Our website uses cookies to improve your browsing experience and understand how visitors use our site.

Cookies help us:

• Remember your preferences
• Improve website functionality
• Analyze website traffic and performance
• Provide a smoother shopping experience

Some cookies may remain stored on your device for up to 24 months. You can disable or delete cookies anytime through your browser settings.

Your Rights

You have the right to:

• Request access to your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us through our customer support channels.

Changes to This Policy

Velour Code reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through our website customer support.